Privacy Policy | Chittoweb

At Chittoweb ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered website building service (the "Service").

1. Information We Collect

We collect several types of information from and about users of our Service, including:

1.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

Email address
First name and last name
Usage Data

1.2 AI Input Data (Prompts and Materials)

When you use our generative AI features, we collect the text prompts, images, design preferences, and any other materials you input into the Service to generate code or websites ("Input Data").

1.3 Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2. How We Use Your Information

We use the collected data for various purposes:

To provide and maintain our Service, including processing your prompts to generate websites and code.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
To monitor the usage of our Service.
To detect, prevent and address technical issues.
To provide updates regarding your account or transaction history.

3. Use of Data for AI Training

Generative AI and Model Improvements

We continuously work to improve our AI models. By default, we may use your Input Data (such as text prompts and design choices) to train, fine-tune, and improve our AI algorithms. This helps us provide better, more accurate code generation for all users.

Opt-Out: If you do not want your Input Data to be used for training our AI models, you may opt-out by contacting our support team at support@chittoweb.com or through the settings in your dashboard. Even if you opt-out, we still process your Input Data to generate the immediate results you requested.

4. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation.
To protect and defend the rights or property of Chittoweb.
To prevent or investigate possible wrongdoing in connection with the Service.
To protect the personal safety of users of the Service or the public.
To protect against legal liability.

Third-Party Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. This includes third-party AI model providers (such as OpenAI or Google Cloud) whom we use to process your prompts. These third parties have access to your Personal Data and Input Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@chittoweb.com.